Starmed
Improving Medical Communication Efficiency with 3CX Call Center Solutions
Industry
Healthy
Customer
Health Management International Pte Ltd
Location
Singapore
Service
Communication Platform as a Service (CPaaS)
Project Detail
IS Global provided Starmed, a medical company, with a solution to build a reliable call center system using 3CX. This solution is designed to support customer service communications, simplifying efficiency and streamlining internal coordination.
Solution
Call Center for Medical Services
A centralized communication system that supports appointment scheduling, consultations, and quick response to customer needs in the healthcare industry.
3CX Technology Collaboration
Utilizing the 3CX platform to deliver multichannel communication solutions such as voice calls, live chat, and backend system integration.
Operational Efficiency
Enhancing team productivity and service effectiveness through a more organized and transparent communication flow