We are looking for agile, dynamic, and fast learner personnel as Software Technical Consultant for BMC and/or Micro Focus solution implementation in IT Operation Management, Application Delivery Management, and IT Service Management.
Job Description :
- Gathering information and requirements from customers
- Decompose high-level business and user requirements into functional requirements.
- Examine and develop requirements with all stakeholders.
- Review various design options and recommend best solution for implementation.
- Provide recommendations on newly submitted enquiries.
- Implementation with installation, maintenance, and upgrade of computer software and hardware
- Implementation with monitoring system usage and performance
- Integration and deployment of enterprise grade software products
- Coordinate issues with the appropriate owners/organizations.
- An excellent academic record
- Relevant and practical work experience gained during or between your studies
- Fluency in English
- An open-mind and eager to meet challenges
- Fast learner who is willing to learn about new things, explore new technologies, and passionately curious
- Strong social and communication skills, including the ability to develop analytical documents and present oral presentations to senior/ customers
- Excellent troubleshooting skills and problem solving ability
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard and being challenged in a fast-paced environment
- Ability to work independently with little direction and guidance
- Should have the Ability to Work Independently and be Able to Establish Priorities
- Interpersonal skills, to help negotiate priorities
- Willing to travel overseas on frequent basis
Other Requirements :
- Knowledge of at least 1 Computer Operating Systems (Linux Enterprise, Windows Server) and its administration
- Knowledge of at least 1 Database (MySQL, MS SQL, PostgreSQL, Oracle, MariaDB, Percona DB)
- Knowledge of Network Systems
- Knowledge of how Enterprise products are positioned and implemented.
- Understanding of VMware, or Cisco networking is a plus.
These certifications would be nice to have :
- CompTIA A+, Network+, Security+, Linux+
- ITIL v3, v4 Foundations
- VMWare vExpert
- CISCO CCNA, CCNP
- Cloud Certifications (AWS, Azure)
- Other Certifications