Solutions

Solutions

Software and Application Development as a Service

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At IS Global Services, we offer comprehensive software and application development services that are tailored to meet the unique needs of our clients. Our team of experienced developers and engineers work closely with our clients to understand their specific requirements and deliver custom solutions that meet their needs. Our software and application development services include everything from conceptualization and design to development, testing, and deployment. We use the latest technologies and development methodologies to ensure that our solutions are scalable, reliable, and secure. We offer a wide range of software and application development services, including mobile app development, web development, cloud-based solutions, enterprise software development, and more. Our team has expertise in a variety of programming languages, frameworks, and platforms, allowing us to deliver solutions that are tailored to meet the specific needs of our clients. At IS Global Services, we place a strong emphasis on collaboration and communication, working closely with our clients to ensure that we fully understand their needs and goals. We are committed to delivering high-quality solutions that exceed expectations and drive real business value. If you’re looking for a software and application development partner that can help you bring your ideas to life, look no further than IS Global Services. Contact us today to learn more about how we can help you achieve your goals. In today’s increasingly competitive business world, effective and efficient use of software and applications is essential. However, developing and maintaining high-quality software and applications requires significant resources and manpower, which can divert focus from core business operations. By outsourcing software and application development as a service, businesses can leverage the expertise and resources of service providers, who can help them meet their business requirements for applications more efficiently and effectively. Furthermore, by outsourcing software and application development, businesses can ensure that their applications are secure and reliable, as service providers typically have the experience and expertise in developing and testing applications with high security standards. This can help businesses save time and costs associated with developing and testing their own applications, while ensuring that their applications are secure and compliant with industry standards. Overall, by outsourcing software and application development as a service, businesses can leverage the expertise and resources of service providers to meet their business requirements for applications more efficiently and effectively, while remaining focused on their core operations and achieving their business goals.

Communication Platform as a Service

IS Messenger

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ISMessenger is a messaging platform that enables businesses to connect with their customers across multiple channels, including WhatsApp, Facebook Messenger, and more. With ISMessenger, businesses can manage all their customer interactions in one place, allowing them to streamline their communication processes and improve their overall customer experience. One of the key features of ISMessenger is automation. The platform provides businesses with the ability to automate routine tasks, such as responding to frequently asked questions or sending out appointment reminders. This can help businesses to save time and resources, while also improving response times and customer satisfaction. ISMessenger also offers team collaboration features, allowing businesses to work together to manage customer interactions. The platform provides a shared inbox that allows team members to view and respond to messages in real-time, as well as the ability to assign tasks and track progress. This can help businesses to improve efficiency and ensure that all customer inquiries are addressed in a timely manner. Another key feature of ISMessenger is analytics. The platform provides businesses with detailed insights into their customer interactions, including response times, message volume, and customer satisfaction ratings. This can help businesses to identify areas for improvement and make data-driven decisions to enhance their customer experience. ISMessenger also allows businesses to consolidate messages from various channels into a single platform. This means that businesses can manage all their customer interactions in one place, rather than having to switch between different tools and platforms. This can help businesses to improve their response times and ensure that all customer inquiries are addressed promptly. Overall, ISMessenger is a powerful tool for businesses looking to improve their customer interaction experience. With automation, team collaboration, analytics, and message consolidation features, ISMessenger can help businesses to enhance their communication processes and provide a better overall customer experience.

Communication Platform as a Service

CloudWego Claudia – Intelligent Cloud Voice Bot

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CloudWego Claudia is an intelligent cloud voice bot that provides businesses with a powerful and flexible communication solution. The bot allows businesses to create and deploy voice applications, such as customer service bots, on a cloud-based platform. This means that businesses can provide their customers with 24/7 support through voice interactions, without the need for expensive hardware or software installations. One of the key benefits of CloudWego Claudia is its intelligent capabilities. The bot is powered by artificial intelligence and natural language processing, allowing it to understand and respond to customer queries in a human-like manner. This can help businesses to provide their customers with a more personalized and efficient service, while also reducing the need for human interaction. CloudWego Claudia also provides businesses with a range of customizable features, such as speech recognition, text-to-speech, and call transfer. Businesses can use these features to create customized voice applications that meet their specific needs, such as customer service bots or automated appointment scheduling. The solution also provides businesses with the ability to monitor and analyze their voice applications, allowing them to track customer responses and identify areas for improvement. Another key benefit of CloudWego Claudia is its scalability. The solution can be easily scaled up or down depending on a business’s changing needs, allowing businesses to adapt quickly to changing market conditions or customer demands. This can help businesses to stay competitive and responsive in today’s fast-paced business environment. Overall, CloudWego Claudia is a powerful and intelligent communication solution for businesses looking to create and deploy voice applications. With its cloud-based platform, intelligent capabilities, and customizable features, CloudWego Claudia can help businesses to improve their customer engagement and enhance their overall productivity.

Communication Platform as a Service

CloudWego Cast – Enterprise Cloud Interactive Voice System

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CloudWego Cast is an Enterprise Cloud Interactive Voice System (IVS) that provides businesses with a powerful and flexible communication solution. The solution allows businesses to create and deploy interactive voice applications, such as customer surveys, appointment reminders, and more, on a cloud-based platform. This means that businesses can reach their customers through voice interactions without the need for expensive hardware or software installations. One of the key benefits of CloudWego Cast is that it is a cloud-based solution. This means that businesses do not need to worry about maintaining and managing their own hardware or software, as the solution is hosted and managed by CloudWego. This can help businesses to save time and resources, while also ensuring that they have access to the latest features and updates. CloudWego Cast also provides businesses with a range of interactive voice features, such as speech recognition, text-to-speech, and call transfer. These features can help businesses to create customized voice applications that meet their specific needs, such as customer surveys or appointment reminders. The solution also provides businesses with the ability to monitor and analyze their voice applications, allowing them to track customer responses and identify areas for improvement. Another key benefit of CloudWego Cast is its scalability. The solution can be easily scaled up or down depending on a business’s changing needs, allowing businesses to adapt quickly to changing market conditions or customer demands. This can help businesses to stay competitive and responsive in today’s fast-paced business environment. Overall, CloudWego Cast is a powerful and flexible communication solution for businesses looking to create and deploy interactive voice applications. With its cloud-based platform, customizable features, and scalability, CloudWego Cast can help businesses to improve their customer engagement and enhance their overall productivity.

Communication Platform as a Service

CloudWego Talk – Enterprise Cloud PBX

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CloudWego Talk is a managed Enterprise PBX (Private Branch Exchange) solution that offers businesses a powerful and reliable communication system. The solution provides businesses with a cloud-based platform that allows them to manage their phone system through a web-based interface. This means that businesses can access their phone system from anywhere, at any time, making it easy to manage their communication needs. CloudWego Talk offers a range of features that can help businesses to improve their communication processes. These include call routing, voicemail, call recording, and conference calling. The solution also provides businesses with the ability to customize their phone system to meet their specific needs, such as setting up call queues, creating custom greetings, and configuring call forwarding rules. One of the key benefits of CloudWego Talk is that it is a managed solution. This means that businesses do not need to worry about maintaining and managing their phone system, as CloudWego Talk takes care of all the technical aspects of the system. This can help businesses to save time and resources, allowing them to focus on their core business activities. CloudWego Talk also provides businesses with a reliable and secure communication system. The solution is hosted on a cloud-based platform, which means that businesses do not need to worry about physical hardware failures or security issues. The platform is also regularly updated and maintained to ensure that businesses have access to the latest features and security enhancements. Overall, CloudWego Talk is a powerful and reliable communication solution for businesses. With its cloud-based platform, customizable features, and managed services, CloudWego Talk can help businesses to improve their communication processes and enhance their overall productivity.

Solutions

Communication Platform as a Service (CPaaS)

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Communication Platform as a Service (CPaaS) is a cloud-based solution that enables businesses to integrate real-time communication capabilities such as voice, video, and messaging into their applications. Our CPaaS solution is designed to provide businesses with a range of benefits, including easy integration, scalability, cost-effectiveness, reliability, and customizability. Our CPaaS solution offers ready-to-use solutions for businesses looking for a quick and easy way to add communication capabilities to their applications. We also provide APIs and SDKs that allow developers to build custom communication solutions without having to worry about the underlying infrastructure. One of the key benefits of our CPaaS solution is easy integration. Our solution is designed to integrate seamlessly with existing applications, allowing businesses to add communication capabilities without disrupting their workflows. This makes it easy for businesses to enhance their applications with real-time communication capabilities, without having to invest in expensive hardware or software. Our CPaaS solution is also highly scalable, allowing businesses to easily scale their communication capabilities as their needs grow. This means that businesses can start small and ramp up their capabilities as they grow, without having to worry about the underlying infrastructure. Another key benefit of our CPaaS solution is cost-effectiveness. By leveraging the power of the cloud, businesses can avoid the upfront costs associated with traditional communication solutions, such as hardware and software. This makes it easy for businesses to add communication capabilities without breaking the bank. Our CPaaS solution is also highly reliable, with built-in redundancy and failover capabilities to ensure that communications are always available. This means that businesses can rely on our solution to provide the communication capabilities they need, even in the face of unexpected outages or disruptions. Finally, our CPaaS solution is highly customizable, allowing businesses to tailor their communication solutions to their specific needs. This means that businesses can choose the features and capabilities that are most important to them, and build a communication solution that meets their unique requirements. Overall, our Communication Platform as a Service (CPaaS) solution is a powerful tool for businesses looking to add real-time communication capabilities to their applications. With easy integration, scalability, cost-effectiveness, reliability, and customizability, our CPaaS solution provides businesses with everything they need to enhance their applications and stay ahead of the competition. Our CPaaS solutions include: CloudWego Cast, CloudWego Claudia, Cloudwego SD-WAN, CloudWego Talk, and ISMessenger.

Managed Network Services

CloudWego SD-WAN

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CloudWego Software-Defined Wide Area Networking (SD-WAN) as a service is a networking solution that provides businesses with a cloud-based platform to manage their wide area networks (WANs). SD-WAN as a service allows businesses to leverage the power of the cloud to manage their WANs, enabling them to improve network performance, reduce costs, and increase security. Working with leader in Networking technology like Cisco and Fortinet, CloudWego SD-WAN as a service enables businesses to centrally manage their WANs through a cloud-based management platform. This platform provides businesses with real-time visibility into network performance, enabling them to identify and resolve issues quickly. The platform also provides businesses with the ability to configure and manage network policies and security settings, ensuring that their networks are secure and compliant. One of the key benefits of CloudWego SD-WAN as a service is improved network performance. By leveraging the power of the cloud, businesses can optimize network traffic and reduce latency, ensuring that applications and services are delivered quickly and reliably. This can help businesses to improve employee productivity, enhance customer experiences, and gain a competitive edge in the market. Another key benefit of CloudWego SD-WAN as a service is cost reduction. By leveraging the cloud, businesses can reduce the need for expensive hardware and software, and pay only for the services they use. This can help businesses to reduce their overall IT costs, freeing up resources for other critical business activities. CloudWego SD-WAN as a service also provides businesses with increased security. By leveraging the cloud, businesses can implement advanced security features such as encryption, firewalls, and intrusion prevention systems, protecting their networks from cyber threats. This can help businesses to protect their sensitive data and maintain compliance with industry regulations. Overall, CloudWego SD-WAN as a service is a powerful tool for businesses looking to optimize their WANs. With improved network performance, reduced costs, and increased security, CloudWego SD-WAN as a service can help businesses to enhance their operations, improve customer experiences, and gain a competitive edge in the market.

Solutions

Managed Network Services

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Our Managed Network Services are designed to help businesses manage and maintain their network infrastructure. These services are designed to improve the performance and availability of the network while reducing costs and minimizing downtime. Managed Network Services typically include Network Monitoring and Management, Network Security, Network Optimization, Network Design and Planning, Disaster Recovery and Business Continuity. Overall, managed network services help businesses ensure that their network infrastructure is secure, reliable, and performs optimally. By outsourcing network management, businesses can focus on their core operations while leaving the network management to experts Managed Network Services are becoming increasingly popular among businesses seeking to ensure that their network infrastructure is secure, reliable, and performs optimally. These services are designed to help businesses manage and maintain their network infrastructure, allowing them to focus on their core operations while leaving the network management to experts. Managed Network Services typically include a range of capabilities, including network monitoring and management, network security, network optimization, network design and planning, disaster recovery, and business continuity. These capabilities help businesses improve the performance and availability of their network while reducing costs and minimizing downtime.  Network monitoring and management involves the continuous monitoring of the network infrastructure to ensure that it is performing optimally. This includes monitoring network traffic, identifying and resolving performance bottlenecks, and managing network devices such as routers and switches. Network security involves the implementation of security measures to protect the network infrastructure from cyber threats. This includes implementing firewalls, intrusion detection and prevention systems, and security monitoring tools. Network optimization involves the tuning of the network infrastructure to ensure that it is performing optimally. This includes optimizing network traffic, configuring network devices for optimal performance, and implementing quality of service (QoS) policies to prioritize traffic. Network design and planning involves the design and planning of the network infrastructure to ensure that it meets the business’s needs. This includes designing network topologies, selecting network devices, and planning for network growth and expansion. Disaster recovery and business continuity involve the implementation of measures to ensure that the network infrastructure can recover quickly from a disaster or outage. This includes implementing backup and recovery strategies, disaster recovery plans, and business continuity plans. Overall, Managed Network Services offer businesses a powerful tool for managing and maintaining their network infrastructure. By outsourcing network management to experts, businesses can ensure that their network is secure, reliable, and performs optimally, allowing them to focus on their core operations and achieve their business goals.

Solutions

Application Delivery Management

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Our Application Delivery Management solution are designed to help businesses to optimise application performance and businesses ensure that their applications are delivered quickly, reliably, and securely. By using an application delivery management solution, organizations can reduce the time and cost involved in delivering applications to end-users. They can also improve the user experience by ensuring that applications are delivered quickly and reliably, even during periods of high demand. Application Delivery Management (ADM) is a critical function for businesses that rely on software applications to drive their operations. An ADM solution is designed to help organizations optimize the delivery of their applications, ensuring that they are delivered quickly, reliably, and securely to end-users. An ADM solution typically includes a range of tools and capabilities, including application performance monitoring, load testing, and security testing. These tools help organizations identify and resolve performance bottlenecks, optimize application delivery, and ensure that applications are secure and compliant. By using an ADM solution, organizations can reduce the time and cost involved in delivering applications to end-users. This is achieved by optimizing application performance, ensuring that applications are delivered quickly and reliably, and automating tasks such as testing and deployment. An ADM solution can also improve the user experience by ensuring that applications are delivered quickly and reliably, even during periods of high demand. This can help businesses to retain customers, improve customer satisfaction, and enhance their reputation in the market. Overall, an ADM solution is a critical tool for businesses that rely on software applications to drive their operations. By optimizing application delivery, organizations can reduce costs, improve efficiency, and enhance the user experience, helping them to stay ahead of the competition and achieve their business goals.

Solutions

Intelligence Automation and Orchestration

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Our Intelligence Automation and Orchestration solutions are designed to help businesses automate routine tasks, allowing them to focus on more strategic initiatives. By automating processes such as data entry, reporting, and analysis, businesses can save time, reduce errors, and improve efficiency. Intelligence automation and orchestration solutions are becoming increasingly popular among businesses seeking to streamline their operations and increase efficiencies. These solutions leverage advanced technologies such as artificial intelligence, machine learning, and robotic process automation to automate routine tasks and processes. By using intelligence automation and orchestration solutions, businesses can free up valuable time and resources that can be redirected towards more strategic initiatives. For example, automating data entry and reporting can save employees hours of tedious work, allowing them to focus on more value-added tasks such as data analysis and decision-making. One of the key benefits of intelligence automation and orchestration solutions is that they can help reduce errors and improve accuracy. Automated processes are much less prone to errors and inconsistencies than manual processes, which can help businesses avoid costly mistakes and improve the quality of their output. Intelligence automation and orchestration solutions can be applied across a wide range of industries and functions. For example, in finance, these solutions can be used to automate invoice processing, account reconciliation, and financial reporting. In healthcare, they can be used to automate patient record management, appointment scheduling, and insurance claims processing. Overall, intelligence automation and orchestration solutions offer businesses a powerful tool for improving efficiency, reducing costs, and enhancing the quality of their output. By automating routine tasks, businesses can free up valuable resources that can be redirected towards more strategic initiatives, helping them stay ahead of the competition and achieve their business goals.

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